Compliance & Security
Our approach to data protection, infrastructure security, and regulatory alignment in payment technology.
Our Commitment to Compliance
Payment infrastructure operates in a regulated environment, and we take compliance seriously. We align our systems and practices with standard industry requirements for payments and fintech operations in India and internationally. Our infrastructure is built with compliance in mind from the ground up, not as an afterthought.
We work with compliant infrastructure partners, banking partners, and payment networks that meet regulatory standards. While we provide the technology infrastructure, we stay current with evolving requirements from regulatory bodies and ensure our platform supports compliant operations for our clients.
Data Protection & Privacy
Protecting sensitive financial data is central to everything we build. We implement multiple layers of security to ensure that transaction data, customer information, and business data remain secure throughout its lifecycle.
Encryption in Transit
All data transmitted between clients, our servers, and banking partners uses industry-standard HTTPS/TLS encryption to prevent interception or tampering during transmission.
Encryption at Rest
Sensitive data stored in our databases is encrypted using strong encryption algorithms. This includes payment credentials, transaction records, and personally identifiable information.
Access Control
Role-based access control ensures that only authorized personnel can access specific data and systems. Each user has permissions appropriate to their role and responsibilities.
Restricted Dashboards
Client dashboards and admin panels are secured with multi-factor authentication options, session management, and IP-based restrictions where applicable.
Infrastructure Security
Our infrastructure is designed for reliability, security, and uptime. We use trusted data center providers with appropriate certifications and security measures to host our production systems.
Data Center Standards
We host our systems in data centers that meet industry standards for physical security, power redundancy, climate control, and network connectivity.
Backup & Recovery
Regular automated backups of critical data and systems. We maintain backup retention policies and test recovery procedures to ensure business continuity.
Monitoring & Alerts
24/7 system monitoring for uptime, performance, and security events. Automated alerts notify our team of any issues requiring immediate attention.
Network Security
Firewalls, intrusion detection systems, and network segmentation protect our infrastructure from unauthorized access and potential threats.
Application & API Security
Our APIs and applications follow security best practices to protect against common vulnerabilities and ensure safe integration with client systems.
Secure API Keys
API authentication uses secure key pairs and token-based authentication. Keys can be rotated, and access can be revoked immediately if compromised.
IP Whitelisting
Clients can restrict API access to specific IP addresses or ranges, adding an additional layer of security for production environments.
Rate Limiting
API rate limits prevent abuse, protect system resources, and ensure fair usage across all clients. Limits are configurable based on client needs.
Comprehensive Logging
All API requests, transactions, and system events are logged with timestamps and metadata for audit trails, troubleshooting, and compliance reporting.
Input Validation
All inputs to our systems are validated and sanitized to prevent injection attacks, cross-site scripting, and other common security vulnerabilities.
Secure Development
Our development process includes code reviews, security testing, and following secure coding guidelines to minimize vulnerabilities before deployment.
KYC & Transaction Monitoring
We provide infrastructure that supports compliant customer onboarding and transaction oversight, though the responsibility for actual KYC compliance and monitoring lies with the client based on their regulatory obligations.
KYC Support Infrastructure
Our systems can integrate with KYC verification services and support document collection workflows to help clients build compliant onboarding processes.
Transaction Records
Complete transaction logs with all relevant data points, making it easier for clients to maintain audit trails and respond to compliance inquiries.
Monitoring Tools
Dashboards and reporting tools that allow clients to monitor transaction patterns, flagging mechanisms for unusual activity, and export capabilities for compliance teams.
Data Retention
Configurable data retention policies to meet regulatory requirements for record-keeping while respecting data privacy obligations.
Industry Alignment
We align our practices with recognized industry standards and work with partners who maintain appropriate certifications and compliance frameworks.
Payment Security Standards
We follow industry best practices for payment data handling and work with PCI-compliant infrastructure partners.
Banking Partner Standards
Our banking and payment network integrations are with RBI-regulated and NPCI-certified entities.
Data Privacy Practices
We implement data handling practices aligned with data protection principles and privacy requirements.
Security Frameworks
Our security approach follows recognized frameworks for access control, encryption, and incident response.
⚠️ Client Responsibility & Regulatory Compliance
Important: While we provide secure and compliant infrastructure, each client is ultimately responsible for obtaining and maintaining their own regulatory licenses, approvals, and compliance requirements as per their jurisdiction and business model.
This includes but is not limited to: payment aggregator licenses, NBFC registrations, RBI approvals, state-level permissions, GST compliance, and any other regulatory requirements specific to your business operations and geography.
Clients are responsible for ensuring their use of our platform complies with all applicable laws and regulations in their operating jurisdictions. We recommend consulting with legal and compliance advisors familiar with your specific regulatory environment.
Our platform provides the technical infrastructure and tools to support compliant operations, but we do not provide legal advice or assume responsibility for our clients' regulatory compliance obligations.
Questions About Our Security Practices?
We're transparent about our approach to security and compliance. If you have specific questions or need detailed information for your security review, we're happy to discuss.